Course Methodology

The workshop uses interactive lectures, hands-on activities, group discussions, and best-practice applications. Blending these methodologies caters to diverse learning preferences, ensuring participants understand business writing principles and feel confident applying them. This approach promotes active learning, critical thinking, and practical application, essential for a successful learning experience.

Course Objectives

By the end of the course, participants will be able to:

• Explain the importance of business writing within the context of administration
• Apply the principles of clarity, tone, and structure to their formal writing
• Write effective emails, memos, letters, reports, and proposals that capture attention and influence outcomes

Target Audience

The workshop is designed for administrative assistants, secretaries, office and administrative managers, executive assistants, and HR administrators. The workshop will also benefit project coordinators and managers, professionals transitioning to administrative roles, and recent graduates and entry-level employees.

Target Competencies

• Business writing
• Effective Communication
• Reporting and presenting
• Influencing 

Introduction to Business Writing

• Purpose and importance of business writing in administration
• Business writing versus other forms of writing

Principles of Effective Business Writing

• Clarity: How to write clearly and concisely
• Tone: Adjusting tone to suit different audiences and contexts
• Structure: Organizing information logically for maximum impact

Writing Effective Emails

• Role of email in business communication
• Subject lines: Grabbing attention and conveying the message
• Email etiquette: Dos and don'ts

Crafting Professional Memos and Letters

• Format and components of business letters and memos
• Requests, announcements, and instructions
• Practice Activity: Drafting a memo and a business letter

Writing Reports and Proposals

• Structuring reports and proposals for clarity and persuasion
• Executive summaries
• Visual aids: Incorporating charts, tables, and graphs