Course Methodology

The course will use a combination of theory and practical application of course concepts. Participants will engage in role plays and mathematical exercises to help them learn how to apply fairness, equity, and equality in hiring employees.

Course Objectives

By the end of the course, participants will be able to:

• Define recruitment and selection and the critical role this function plays in the success of an organization
• Develop an effective recruitment plan by following the correct steps
• Use the best methods and sources for attracting qualified candidates and apply the most appropriate techniques for shortlisting and assessing candidates
• Select and run the most suitable type of selection interviews for varying candidates
• Prepare and conduct a probing interview for any vacancy or job level in the organization
• Implement the proper measures and Key Performance Indicators (KPIs) to evaluate the effectiveness of recruitment efforts

Target Audience

Managers, team leaders, supervisors, administrators, specialists, business partners, and officers in human resources and recruitment whose jobs require recruiting and selecting employees. The program also benefits all those outside human resources who conduct frequent and important selection interviews.

Target Competencies

• Workforce planning
• Attracting job applicants
• Interviewing job candidates
• Selecting job candidates
• Hiring and onboarding
• Measuring and achieving goals

Recruitment and Selection

• Recruitment versus selection
• Recruitment process
• Selection process
• Roles and responsibilities in each stage
• Managing relations with other HR functions

Recruitment Plans and Defining Requirements

• Defining workforce organizational needs
• Planning the various stages
• Capturing and tabulating information
• Producing recruitment reports
• Building a job profile

Attracting and Shortlisting Candidates

• Various sources for attracting candidates:
• Employee referrals
• Advertising: Pros and cons
• Recruitment agencies and headhunters
• Screening candidates and shortlisting
• The use of CVs, résumés and applications for shortlisting
• Beyond Shortlisting – Preparing for Assessments

The Art of Interviewing Candidates

• Screening and biographical interviews
• Sequential Interviews
• Hypothetical interviews
• Panel interviews: pros and cons
• Competency-based interviews

Selecting Candidates

• Importance of data capture
• Objective versus subjective remarks
• Legal and fairness issues
• Producing a personal profile
• Decision matrix
• Competency gap analysis

Measuring Recruitment Efforts

• The main KPIs for measuring the recruitment function
• Applicant Response Ratio (ARR)
• Qualified Applicant Ratio (QAR)
• Yield Rate (YR)
• Time to Fill (TtF)
• Time to Start (TtS)
• Offer Acceptance Ratio (OAR)