Course Methodology

The workshop is experiential; a small percentage of the time is used to debunk some of the common myths related to interviewing, and the rest is dedicated to activities and exercises aimed at ‘test-driving’ the skill of competency-based interviewing.

Course Objectives

By the end of the course, participants will be able to:

• List the main types of selection interviews and when and how to use each
• Design a competency-based interview guide and use it to conduct a probing interview
• Use data collected from interviews to complete a gap analysis and decide on the most suitable candidate

Target Audience

This workshop is targeted at anyone involved in assessing candidates before hiring. It is particularly beneficial to line managers interviewing candidates for vacancies in their respective functions. The workshop is ideal for professionals in human resources, especially those working in recruitment, selection, and workforce planning.

Target Competencies

• Recruitment and shortlisting
• Interviewing
• Questioning, probing and note-taking
• Decision-making and report writing

The Interview as a Method of Selection

• Reliability and validity of interviews
• Problems with typical interviews: Before, during, and after
• Screening and biographical interviews
• Panel interviews: Dos and Don’ts

Competency-Based Interviews (CBI)

• Preparing a competency-based interview guide
• Standardizing questions
• Organizing venue and material

Conducting a CBI

• The structure of a CBI
• The questioning options
• The STAR funneling technique
• Disallowed questions
• Closing the interview

Post Interview Steps

• Classifying and evaluating captured data
• Linking data with a competency guide
• The selection decision