Course Methodology

This course uses different learning tools, including individual exercises, team exercises, case studies, questionnaires, and videos.

Course Objectives

By the end of the course, participants will be able to:

• Describe the strategic role warehouses play in the supply chain process
• Evaluate different warehouse layout designs and configurations, including value added services
• Analyze and optimize warehousing activities through profiling techniques
• Learn about the latest technologies in warehousing excellence
• Apply process improvement principles, and develop KPI dashboards for warehouses related to cost and operations

Target Audience

Warehousing and supply chain professionals at the operational, supervisory, and management levels and professionals seeking to complement their warehousing experience to assume higher positions in their organization.

Target Competencies

• Understanding strategic roles in warehouses
• Managing warehouse operations
• Learning technology trends in warehousing
• Performing warehouse financial analysis
• Monitoring KPIs
• Analyzing warehousing activities

Strategic role and modern operations of warehousing

• The strategic importance of warehousing
• Warehouse operations overview
• Lean principles and efficiency
• Safety, compliance, and strategic risk management
• Sustainability strategies for strategic advantage

Warehouse configurations in supply chains

• Optimal warehouse layouts
• Material handling equipment (MHE)
• High-density storage solutions
• Cold storage and temperature control
• Adapting layouts for e-commerce
• Value added services (VAS) in warehousing

Warehouse activity profiling

• Customer order profiling
• Item activity profiling
• Inventory profiling
• Warehousing equipment and tools
• Automatic identification and data capture (AIDC)

Emerging technologies in warehousing excellence

• Technology integration in warehousing
• Big data analytics
• Robotics and artificial intelligence (AI)
• Blockchain in supply chain
• Green warehousing initiatives
• Omnichannel distribution

Process improvement and performance management in warehouses

• Lean principles and efficiency
• Quality management systems (QMS)
• Warehousing KPI tree
• Warehousing cost calculations
• Benchmarking
• Training and skill development