Course Methodology
This course uses a variety of individual exercises, team exercises, assessments, case studies, games, videos and discussion boards.
Course Objectives
By the end of the course, participants will be able to:
- Identify the foundations of strong supply chains for continuity and sustainable operations
- Outline supply chain design practices for optimum performance
- Engage in continuity planning to manage supply chain interruptions
- Develop stakeholder engagement strategies to improve supply stream resilience
- Recognize ethical, sustainability and responsibility practices as a backbone for strong supply chains
Target Audience
This course is designed to cater for supply chain professionals across different functions, namely planning, procurement, warehousing, transportation, logistics and inventory management.
Target Competencies
- Supply chain management
- Logistics
- Procurement
- Supply chain design
- Continuity planning
- Sustainability
- Stakeholder engagement
- Vendor relations
- Work ethics
Features of strong supply chains
- Supply chain overview
- Strategic, tactical and operational elements of supply chain
- Supply chain impact on society and the environment
- Defining “strength” and “resilience” in supply chains
- Fit for purpose design
- Resilience in face of change
- Stakeholder relations
Design principles for resilient supply chains
- Sources of disruption
- Supply chain people competencies
- Process design for productivity in implementation
- Supporting technologies
- Product and service design principles for operations
Supply continuity planning
- Risk and continuity planning process overview
- Risk management terms and concepts
- Scoping supply chain risk
- Risk charters and documentation
- Risk analysis
- Mapping risks (risk heat maps)
- Risk response strategies
- Managing risk charter
- Monitoring and controlling supply chain risks
Stakeholder engagement
- Key Stakeholder identification
- Supplier segregation
- Demand-side partners
- Stakeholders and internal influencers
- Developing a communications plan
- Managing change
- Technical elements of change (Logos)
- Political elements of change (Ethos)
- Emotional elements of change (Pathos)
Ethical principles as a core strength
- Ethical code of conduct
- Corporate culture and risk appetite
- Ethical considerations
- Legal considerations
- Sustainability in supply chains
- Responsibility programs across supply tiers
