Course Methodology

This course uses a variety of individual exercises, team exercises and case studies. It also leverages a series of videos portraying the latest transportation management systems.

Course Objectives

By the end of the course, participants will be able to:

• State the objectives of fleet management and the role of the fleet manager
• Implement a fleet preventive maintenance program
• Determine requirements for efficient workshops
• Create fleet safety and driver selection programs
• Use capital budgeting techniques to perform vehicle replacement analysis
• Optimize distribution vehicle routes
• Write Key Performance Indicators (KPIs) and measure performance of the fleet

Target Audience

Fleet managers and coordinators, maintenance managers and supervisors, transportation planners, fleet safety managers and operations managers.

Target Competencies

• Fleet management
• Fleet maintenance
• Transportation safety
• Capital budgeting
• Distribution routing
• Performance management

Introduction to fleet management

• Definition of fleet management
• Objectives of fleet management
• Costs associated with fleet management
• Maximizing customer service
• Fleet manager profile

Fleet maintenance management

• Roles and responsibilities in maintenance
• Benefits of preventive maintenance inspections
• Scope of preventive maintenance programs
• Unscheduled maintenance
• Road calls
• Tire selection and management
• Parts and supply management
• Vendor versus in-house maintenance

Workshop management

• Workshop layout
• Workshop tools
• Computing workshop productivity
• Facility requirements
• Bay space layout

Fleet safety management

• Elements of a safety program
• Reasons for accident prevention
• Driver selection criteria
• Fleet skill tests
• Road accident types

Vehicle selection and replacement

• Vehicle selection criteria
• Own or contract analysis
• Vehicle replacement analysis
• Capital budgeting techniques

Transportation and distribution planning

• Transportation fundamentals and optimization
• Factors affecting transportation decisions
• Network design options
• Routing of distribution vehicles

Measuring and improving fleet performance

• Fleet measurement system
• Transportation costs
• Cost ratios
• Transportation asset productivity
• Financial and quality indicators
• Cycle time indicators
• Measuring and improving fleet utilization